FAQ

  • Can NPH hold the quotation and rates a year from now?

    In view of fluctuations in material prices and market trends, the maximum duration that we can hold the rates is 6 months. This is also in sync with our best practices protocol where we recommend discussion to commence about 6 months prior to key collection.

  • What are the modes of payment available?

    Currently, we accept only cash, cheque and bank transfers.

  • Does NPH provide loan services?

    NPH has legal tie-ups with several banks for loans. Do enquire for more details.

  • Does NPH provide 3D drawings?

    Detailed 3D drawings are only provided upon client’s confirmation (endorsed quotation + deposit received).

    We are aware that many firms out there offer 3D drawings at the onset of discussions, but such blanket drawings tend to not fulfil clients’ requirements and needs. Hence at NPH, we only develop personalized detailed drawings which include 3D renderings, electrical plans and ceiling plans, after thorough discussions with clients. In rare scenarios whereby clients decide not to continue with NPH thereafter, they are able to take away soft copies of all drawings in PDF.

    We trust that this is a more efficient method to provide clients with customized practical solutions.

  • How is the personalized design process like?

    We recommend that you do some homework. You may refer to magazines or the internet (design blogs, pinterest, forums etc) and show us a copy of the decor and designs that appeal to you. This will help us to determine the feel of your intended space. Our design team will develop drawings and renderings based on your preference and pointers. We will also recommend laminate and paint colours accordingly.

  • How many staff of NPH will I interface with throughout the course of renovation?

    There is a Project Manager (PM) assigned to every project. This PM will handle the entire project from inception to completion. Therefore, clients only interface with this PM, except for situations such as PM on leave, reservist or is unavailable. In cases where in-depth discussions are required, specialists for various works may be called in (e.g. running of air con ducting to fulfil certain needs, construction of special structures where CG may be challenged).

  • Why NPH?

    We pride ourselves to be technical experts – construction managers with interior design capabilities. Hence, practicality takes precedence in our approach, followed by aesthetics. This ensures that your renovated space does not end up flamboyant or pretty but does not serve its intended purpose. Such honest advices are valued by many clients over the years. Our construction expertise also allows us to anticipate site issues, with strong command and control in costing, scheduling and works sequencing.

  • What does Interior Design actually mean? Why is it necessary for my home?

    Interior Design is essentially remodelling or renovating your home or space with careful thought planning in order to achieve the best combination of functionality with aesthetics. We spend most of our free time at home and with certain strategies, designing your home could actually facilitate or even enhance your daily lifestyle patterns. It also has a psychological impact on our emotions and minds as the right blend of design and colours would help us relax and sleep better.

  • Does Interior Design only apply to Condominiums and Landed or can it apply to HDB as well?

    Interior Design should not be a privilege only for the affluent or those with private property. Anyone who has a home and wants to make the most out of their space to enhance their lifestyle should source for an Interior Designer. Many current HDB and Build-to Order (BTO) unit owners have now taken to Interior Designers to assist them in achieving their objectives.

  • Can I source out for items on my own? Why do I need an Interior Designer?

    Definitely! What we provide as a professional Interior Designer is our professional knowledge and experience and share information and contacts to achieve what you are looking for. Our Interior Designer would be able to guide and assist you in making crucial decisions on concepts, colours, furnishings and be able to blend them all together in a seamless fashion to create a home worthy of you and your family.

  • What does Design Consultation entail?

    As part of our service, our designers will provide Design Consultation with our client and this includes discussing design concepts, foreseeing any problems,  coming up with solutions and providing assistance in choosing furnishing and fittings for your home. The designer would also share his access to reputable and reliable vendors and accompany you on shopping trips where he will impart his expertise and visualization skills in order for you to make a better calculated purchase for the overall concept theme.

  • What is the process taken when I contact NPH for a consultation?

    Firstly, a meeting needs to be scheduled between you and an NPH Designer where he will sit down and listen to what your wish-list is and any other requirements. The NPH Designer will be able to advice better on materials, safety aspects, and design concepts once he gets to know you better. The NPH Designer will then space plan your layout and come up with a Design Concept Proposal and present it to you.

    Once you have engaged us as your Interior Designer, we would take detailed site measurements and finalise the design before we actually apply to start renovation works. During the renovation works, the NPH designer will show you the timeline project schedule as well as a details on the items to be build and work scope to be completed. He will then execute the project by co-ordinating the delivery and installation of all the work scopes in accordance to the projected schedule. He will also attend regular site meetings and update the client on the current progress as the works are being carried out.

  • When should I look for NPH and what do I need to prepare?

    You should look for us from the earliest time when you have obtained your floor plan and your unit would be ready within 3-6 month time. This is to provide ample time to really discuss and focus on the design concept for both you and our designer. It would be ideal if you could prepare the following for your initial meet-up with an NPH Designer:

    * The floor plan for your new place,
    * Clippings or excerpts of designs you like from any magazines, internet etc, or your Pinterest board link if you have one,
    * Pictures or photos of any existing furniture items you wish to bring over to your new home,
    * Know what you want to accomplish, what each room and the house should achieve for you,
    * Know your objectives and your partner’s and your lifestyle patters,
    * Establish a time frame for when you want your home to be completed,
    * Estimate a budget you are comfortable with and be honest with our designer, a rough ball park figure would do.

  • I heard that in renovation, there a lot of hidden costs which will escalate at the end. Is this true?

    The scope and process of renovation is wide and lengthy in nature and there may be certain conditions on site that may warrant additional costs during the course of the renovation. Some of these additional costs can be identified at the early stages and briefed to the client with the experience of our Interior Designers, given ample time to study the site conditions. The interior design consultation process helps to facilitate this and our Interior Designer would be able to better foresee and identify future issues upon start of works. We at NPH, do not believe in misleading the client and we indicate as much details into our contracts as possible to ensure clarity and transparency.

  • Do you offer any package deals for your renovation works?

    As we believe that every client is unique and we want to create a home/office for each individual that truly represent his/her personalities, we typically tailor a customized quotation to fit our client’s preferred design, style and function’ needs.

    Nonetheless, we do offer exclusive basic packages for our clients and you may refer to them here. These packages usually provides the basic elements and you can add on ala-carte items (such as change of materials) to suite your theme and designs.